Therapy request

Due to high demand we are unable to accept any new EMDR referrals, please check back soon.

Selecting this product and completing the checkout form will submit your request for therapy. If you have any questions or encounter any issues during the process, please contact [email protected]

Therapy referral fee refund policy

• If your therapy referral request is progressed, the £20 fee will be deducted from your first payment for therapy sessions. The £20 fee is non refundable if you decide not to progress with your referral or make an error in your submission.
• In circumstances where your eligibility for our therapy services is unclear (i.e. you are unable to meet all eligibility criteria), in most circumstances we will refer you to one of therapists for an assessment. As part of the assessment, with your permission, it may be necessary for the therapist to contact your GP and/or others involved in your care to determine your suitability for the service. As is standard, this assessment session would be classed as one therapy session. If after this assessment it is determined that our therapy services are not appropriate for you at this time at this time, you will be only charged for the first therapy session minus the £20 referral fee, with any therapy overpayment refunded.
• Anxiety UK does not offer refunds of fees paid directly to Anxiety UK for therapy sessions, including the £20 initial therapy booking fee, in the following circumstances:
  • In-person, face-to-face sessions are not available.
  • You change your mind about pursuing therapy, whether due to obtaining access to NHS or private services, or for any other reason, including failure to provide required evidence of eligibility.
  • You feel that therapy is not the right fit for you.
  • Therapy does not meet your desired outcomes.
• Please read the above in conjunction with our full terms and conditions.