Helpline: 03444 775 774 | Text support: 07537 416 905 (open Mon-Fri 10:30-16:30)
Helpline: 03444 775 774 (M-F 10.30-4.30pm)
Text: 07537 416 905
Free resources can be found in our shop here: https://www.anxietyuk.org.uk/product-category/free-resources/. Additionally, there is no charge (other than the cost of the call) to contact our national helpline: 03444 775 774, or to access the ‘Ask Anxia’ service on our website, or our podcast series.
You can also keep up-to-date with news by signing up to our free ‘Keeping Connected’ e-zine. (see ‘join our newsletter’ box in the right hand corner of the home page).
You might also find our ‘Financial hardship support‘ page useful.
While we are a charity, we receive no public funding from any source and are wholly self-sufficient, relying on the kindness of fundraisers, donors and the income generated from the provision of our own services to fund the charity.
While some of our services are paid for, they are heavily discounted for our members while there is also a wide range of resources, booklets and information available on our website that you can download for free.
For Android
To find your downloads on Android, open the phone’s file manager. If the device doesn’t have one, you can download a file manager from the Google Play Store. Open the file manager app and go to the Downloads section. You will see a list of all your downloaded files, photos, videos, and documents here.
For iOS
Please refer to our Terms and conditions which can be found here: https://www.anxietyuk.org.uk/terms-and-conditions/
Please refer to our Terms and conditions which can be found here: https://www.anxietyuk.org.uk/terms-and-conditions/
When each membership period comes to an end, a renewal notice will be issued and membership will be provisionally renewed for a further 12 months to ensure continuity of service.
If renewal is not required, you must inform Anxiety UK via email: [email protected] at the earliest reasonable opportunity, and at least 10 working days before the end of your membership period with MEMBERSHIP CANCELLATION in the subject line.
To request to cancel your membership you must inform Anxiety UK via email: [email protected] at the earliest reasonable opportunity and at least 10 working days before the end of your current membership period with MEMBERSHIP CANCELLATION in the subject line.
To comply with Consumer Contracts Legislation, Anxiety UK will not supply your membership pack in digital format within 14 days unless you give your express consent that you wish to receive the membership pack in this way. In opting to receive the membership pack digitally, you acknowledge that any refund requested if you cancel your membership during the ’14 day cooling off’ period, will be less the value of the digital content of the membership pack and a 15% admin fee.
To request to cancel your membership you must inform Anxiety UK via email to: [email protected] at the earliest reasonable opportunity and at least 10 working days before the end of your current membership period with MEMBERSHIP CANCELLATION in the subject line.
To comply with Consumer Contracts Legislation Anxiety UK will not supply your membership pack in digital format within 14 days unless you give your express consent that you wish to receive the membership pack in this way. In opting to receive the membership pack digitally, you acknowledge that any refund requested if you cancel your membership during the ’14 day cooling off’ period will be less the value of the digital content of the membership pack and a 15% admin fee.
Email: [email protected] to request to stop receiving emails from Anxiety UK.
By post: Anxiety UK, Nunes House, 447 Chester Road, Manchester M16 9HA
By phone: 0161 226 7727
By email: [email protected]
All the details of what data we hold can be found in our Privacy notice here https://www.anxietyuk.org.uk/privacy-notice/
Complaints should be submitted as soon as reasonably practicable and within 3 months, especially in the case of therapy services to allow any necessary action to be taken ASAP. A copy of the policy can be downloaded/read here.
Anxiety UK is a national registered charity formed in 1970, by Katharine and Harold Fisher, for those affected by anxiety, stress and anxiety based depression.
To read more please click here.
We will not tolerate rude, abusive, offensive, racist or sexist language. Any contact received with content deemed offensive, abusive, racist, sexist etc. will not be responded to as we operate a zero tolerance policy to abuse of any form. Legal action will be considered/taken if appropriate. For more information click here.
Download a copy of our Environmental policy, click here.
Let us know how we’re doing by leaving a review – your feedback is really important to our small team.
Anxiety UK, Nunes House, 447 Chester Road, Manchester M16 9HA
Support channel details:
Helpline: 03444 775 774
Text: 07537 416905
Other contact details:
Admin: 0161 226 7727
Please note that our admin line 0161 226 7727 operates 12pm-1pm.
To find your downloads on Android, open the phone's file manager. If the device doesn't have one, you can download a file manager from the Google Play Store. Open the file manager app and go to the Downloads section. You will see a list of all your downloaded files, photos, videos, and documents here.