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Helpline: 03444 775 774 | Text support: 07537 416 905 (open Mon-Fri 10:30-16:30)
Helpline: 03444 775 774 (M-F 10.30-4.30pm)
Text: 07537 416 905
Helpline: 03444 775 774 | Text support: 07537 416 905 (open Mon-Fri 10:30-16:30)
Helpline: 03444 775 774 (M-F 10.30-4.30pm)
Text: 07537 416 905
We know that if you’ve been living with anxiety, stress and/or anxiety-based depression, voluntary work can be a very big step and there are many barriers that might deter you from volunteering.
However, we truly understand anxiety and provide a supportive environment for our volunteers.
As Anxiety UK is run by and for those with anxiety, if you have lived experience of anxiety and would like to volunteer, we’d love to hear from you.
Volunteering as a helpline volunteer at Anxiety UK is a rewarding and varied experience for anyone interested in working within the field of mental health and looking to learn skills in customer service and administration. You will be the first point of call for people taking the first step in seeking help for anxiety. As a helpline volunteer, you will provide people with support and information on getting help; conveying the message that anxiety is both manageable and treatable.
Please be aware this role is remote so you will be volunteering from your home. We have an online training platform which gives 2 weeks to complete, and our software allows voice calls to come through to your computer plus an online system to respond to texts.
Please note that due to the time investment incurred in training volunteers, we require a minimum commitment of 4 hours per week for at least 6 months.
Once you have submitted your application you will receive a message of confirmation on screen. Please do be patient as we receive a high volume of applications. If successful, our team will be in contact usually within a month. If you have not heard from us within a month your application has been unsuccessful.
Feel good factor of helping those in need |
Yes |
Full training and support provided |
Yes |
References available |
Yes, once 3 months served (available up to one year post volunteering) |
Discount to our membership |
Yes, once 3 months served |
Access to therapy at relevant fee tier without prior membership |
Yes, once 3 months served |
Regular opportunities for training and CPD |
Yes |
Expand experience of working in mental health |
Yes |
Reimbursement of reasonable expenses |
Yes |
Access to external supervision |
Yes |
Our national participation group is a group of volunteers who volunteer their time in a variety of ways, helping with tasks such as:
Testimonials
It has been a wonderful experience being a part of the AUK participation group. I have written some books reviews, and there are also opportunities to speak to a broader audience on anxiety and how to destigmatize it. ~ Paul Gurney, Anxiety UK Participation Group Member
I joined Anxiety UK Participation to contribute to a cause that I care about, make a difference and use my skills in a productive way. The task I particularly enjoyed is beta testing and reviewing applications ~ Grace Sanusi, Anxiety UK Participation Group Member
I have loved all of the tasks I have been a part of so far, it helps me learn more from a professional point of view and also makes me feel good to know that I am helping other people with anxiety. ~ Gemma Lupton, Anxiety UK Participation Group Member
Anxiety UK is a national registered charity formed in 1970, by Katharine and Harold Fisher, for those affected by anxiety, stress and anxiety based depression.
To read more please click here.
We will not tolerate rude, abusive, offensive, racist or sexist language. Any contact received with content deemed offensive, abusive, racist, sexist etc. will not be responded to as we operate a zero tolerance policy to abuse of any form. Legal action will be considered/taken if appropriate. For more information click here.
Download a copy of our Environmental policy, click here.
Let us know how we’re doing by leaving a review – your feedback is really important to our small team.
Anxiety UK, Nunes House, 447 Chester Road, Manchester M16 9HA
Support channel details:
Helpline: 03444 775 774
Text: 07537 416905
Other contact details:
Admin: 0161 226 7727
Please note that our admin line 0161 226 7727 operates 12pm-1pm.
