Complaints Policy

For Android

To find your downloads on Android, open the phone's file manager. If the device doesn't have one, you can download a file manager from the Google Play Store. Open the file manager app and go to the Downloads section. You will see a list of all your downloaded files, photos, videos, and documents here.

For iOS

1. Find and tap on the File app. Its icon is a blue folder on a white background.
2. In the Files app on the Browse screen, tap “iCloud Drive” from the Locations list.
3. On the Files iCloud Drive screen look for the “Downloads” folder. This folder is blue and has an embossed downwards facing arrow with a circle around it. Tap on the Downloads folder when you find it.
4. Inside the Downloads folder, you’ll find all the files that you’ve downloaded from websites in Safari. You can then interact with the downloaded file however you want.