Therapy services FAQs

Therapy Services FAQs

How long will it take to see an Anxiety UK Approved Therapist?

Once you have made payment for your initial therapy sessions the therapist will be allocated your referral and they will contact to make an appointment for your initial consultation within 2 weeks.

How much does therapy cost?

Your therapy fees are means tested based on your total household income as below –

Tier Income bracket Fee
1 Under £10,000 £15
2 £10,000-£24,999 £25
3 £25,000-£49,999 £35
4 £50,000 and above £50

You will need to pay Anxiety UK the fees for 2 sessions (if you have having clinical hypnotherapy) and for 3 sessions (if you are having CBT or counselling).

You must pay for all other therapy sessions direct to your therapist

Will you contact my GP?

We may have to if you disclose any information on your referral form that requires us to seek your GP’s approval before being able to refer you to an Anxiety UK Approved Therapist. Should this be necessary, we/an Anxiety UK Approved Therapist will contact you first to seek your permission to contact your GP/other relevant healthcare provider that is involved in your care.

Can you or your therapists advise me on my medication?

No, the staff at Anxiety UK and our Anxiety UK Approved Therapists are not medically qualified to give pharmaceutical advice or prescribe medication. As a member you can however access our weekly psychiatric pharmacy helpline.

Will the therapist visit me at home?

Home visits are only available in exceptional circumstances and will always be subject to a therapist being available to undertake such a request in your area. All home visits will be charged at a minimum of the Tier 2 fee and also subject to an additional charge in which is paid direct to your Anxiety UK Approved Therapist in respect of travel costs.  This charge is 45p/mile.

Who can I speak to if I’m unhappy with my Anxiety UK Approved Therapist?

You can make a comment, compliment or complaint at any time by contacting Anxiety UK’s Therapy Services Coordinator on 0161 226 7727 or via email at: services@anxietyuk.org.uk.

How many sessions of therapy do I need?

The number of sessions of therapy that you have will depend on your particular condition and its complexity and severity.  However as an indicative guide, if you are having Clinical Hypnotherapy you can expect to have between 4-6 weekly sessions. If you are having CBT or Counselling you can expect to have between 6-15 sessions.

Accessing two therapies at the same time

The usual policy in NHS clinical psychology is to advise clients to only pursue one therapy at a time. This makes sense because different therapies are based on different models and can use techniques that have opposing effects on underlying psychological mechanisms, This could cause confusion and dilution of effect, if someone gets better or worse it is then hard to know which treatment was responsible.

To access Anxiety UK’s therapy services you must:

  • Have an active membership subscription/be a paid-up member of Anxiety UK: (Your entitlement to therapy is only valid for the duration of your membership with Anxiety UK. It is your responsibility to ensure that your membership is fully paid. If you continue to have therapy when your membership has expired, you will be required to pay the full private rate (circa £60-150 per session depending upon your area of residence) for the sessions received and you will be invoiced directly by Anxiety UK.)
  • Be requiring support with anxiety, stress or anxiety-based depression
  • Be “ready, willing & able” to fully engage with talking therapy including being able to commit to attending regular appointments

 Anxiety UK’s therapy services are not/may not be suitable if:

  • You have an alcohol/drug issue that is at a level which is highly likely to interfere with your ability to engage fully with therapy
  • You have a diagnosis of another more complex mental health condition such as psychosis or an emerging personality disorder or personality disorder (including borderline personality disorder). Please note: having such mental health issues does not however always result in you being unable to access our therapy services.  In such circumstances we routinely contact other relevant professionals involved in your care to obtain their opinion as to whether our therapy services are suitable.  Please note: hypnotherapy is less likely to be suitable in such circumstances.
  • You have strong thoughts of suicide and we believe you may be at risk. In such circumstances we routinely contact your GP and/or other relevant health professional to ensure it is safe and appropriate for you to access our therapy services.
  • You are under 16. We will always need to contact your GP and your parent(s)/guardian before being able to offer access to our therapy services.

For more details on our Therapy Services download our Therapy Services brochure here