Helpline: 03444 775 774   |   Text support: 07537 416 905   (open Mon-Fri 10:30-16:30)

Helpline: 03444 775 774 (M-F 10.30-4.30pm)
Text: 07537 416 905

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Apply for therapy

Anxiety UK therapy services are only available to members. If you are not a member yet, click here to join, then complete and return the therapy referral form below.

The quickest way to apply for therapy is to fill out the online form on this page.  Alternatively, download the form here, complete and send to our: therapy services team.

*Please note referral forms are processed within 2 working days, during working hours Monday-Friday.*

Thank you for understanding.

Therapy fee payments

For CBT, counselling and EMDR, we require you to pay for your first, second and last therapy session in advance. For CFT and Clinical Hypnotherapy it is the first and last session.

Once you have filled in the therapy referral form, a member of our therapy referrals team will contact you regarding the next steps. Please only make a payment once you are asked by one of our staff members.

Important information

Therapy Services FAQs can be read here. It is very important that you read the Ts and Cs of accessing therapy, as we are unable to issue refunds on any payments made.

Anxiety UK has a diverse range of therapists and endeavours to meet the needs of our members, wherever possible. If you do have a preference in terms of the type of Anxiety UK Approved Therapist you would like to see, please get in touch, and we will do our best to accommodate you.

However, please note that across the UK post the pandemic many therapists including those working in the NHS as well as our own pool of volunteer Anxiety UK Approved Therapists have not resumed provision of face to face therapy. This means that the availability of face to face therapy is limited and may mean there is a longer wait time in some areas.

Some Anxiety UK Approved Therapists are in training / or have qualified on courses that lead to a dual qualification in REBT and CBT.  Upon receiving a CBT referral, such Anxiety UK Approved Therapists may choose to follow either a hybrid (CBT/REBT) or sole CBT or REBT approach when supporting Anxiety UK clients.

If at any time you have a question regarding your application form, please call our admin line on 0161 226 7727 (12pm-1pm) or email us.

Therapy fee payments

Tier Category Eligibility Fee per Session
Tier 1 Total household income under £10,000 a year £15
Tier 2 Total household income between £10,001 and £24,999 £25
Tier 3 Total household income between £25,001 and £49,999 £35
Tier 4 Total household income above £50,000 £50
Students Living Independently Full-time students in higher education, living independently of their parents £20

When calculating which tier you qualify for please contact our referrals team via [email protected] if you have any special circumstances we need to be aware of.

Anxiety UK Benevolent Fund

Anxiety UK operates a Benevolent Fund which is open to those experiencing extreme financial difficulty and who consequently would struggle to pay to access Anxiety UK’s therapy services. For more details on the Benevolent Fund, contact [email protected].

The scheme is limited to only 10 applicants per calendar year and is only open to those who are members of Anxiety UK. The scheme will close each year when the allocation has been exhausted, at which point, a notice will be placed on this page.

To receive therapy on the first 3 tiers and student rate, evidence is required of your total household income to ensure that the lower tiers are kept exclusively for those who most need it.

Please note that if your household income changes at any point during your therapy interaction, you must inform Anxiety UK.

Total household income is the combined income of your household before tax, including money received in benefits.

When calculating which tier you qualify for please contact our referrals team via [email protected] if you have any special circumstances we need to be aware of. 

Any documents that show your annual income are accepted. For example a P60 or tax return for the year. Other statements could include:

An award notification showing current rates of benefit

A written statement of benefits from Benefits Agency staff

Notice of state pension award from the DWP

Students must make sure to submit proof that they are living independently and currently enrolled in full time higher education.

As Tier 4 therapy fees require no proof, this will be the cost of your therapy sessions.

When calculating which tier you qualify for please contact our referrals team via [email protected] if you have any special circumstances we need to be aware of. 

For CBT, counselling and EMDR, we require you to pay for your first, second and last therapy session in advance. For CFT and Clinical Hypnotherapy it is the first and last session.

If you are on Tier 1 or Tier 2 and are struggling to make the upfront payments please contact us, as we may be able to agree a plan with you that helps you to still access therapy.

Please note that whilst we already offer reduced cost therapy we understand that some people might not have any financial means to access therapy. The Anxiety UK Benevolent Fund (AUKBF) is designed to support individuals experiencing anxiety who are living in extreme financial hardship. There are limited spaces available for people to access this initiative but if you are in genuine need of therapy and have no financial means to access reduced cost therapy, please email [email protected] for more information.

To access Anxiety UK’s therapy services you must:

  • Have an active membership subscription/be a paid-up member of Anxiety UK
  • Be requiring support with anxiety, stress or anxiety-based depression
  • Be ‘ready, willing & able to’ fully engage with talking therapy including being able to commit to attending regular appointments
  • Be registered with a GP at all times.

Please note: we are no longer able to provide support for Post Traumatic Stress Disorder (PTSD), trauma or complex PTSD (CPTSD).

Anxiety UK’s therapy services are not/may not be suitable if:

  • You have an alcohol/drug issue that is at a level which is highly likely to interfere with your ability to engage fully with therapy.
  • You have a diagnosis of another more complex mental health condition such as psychosis or an emerging personality disorder or personality disorder (including borderline personality disorder). Please note, having such mental health issues does not always result in you being unable to access our therapy services.  In such circumstances, we routinely contact other relevant professionals involved in your care to obtain their opinion as to whether our therapy services are suitable.  Please note, hypnotherapy is unlikely to be suitable in such circumstances.
  • You have strong thoughts of suicide and we believe you may be at risk. In such circumstances we routinely contact your GP and/or other relevant health professional to ensure it is safe and appropriate for you to access our therapy services.
  • You are under 18.

Please note: Anxiety UK operates outside of the NHS and in the above-mentioned circumstances, we will always contact, and act on the advice of your mental healthcare professional, GP or mental health team to determine whether our therapy services can appropriately meet your needs. For example, we will not offer therapy or a modality of therapy where your GP/mental healthcare professional/mental health team advise against it.

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